Purchase

Purchasing through Fretboard Jungle

We aim to provide excellent customer service experience for you when purchasing through Fretboard Jungle. We will work with you every step of the way to make sure you are confident and satisfied with your purchase. It is important to us that you are able to make a well informed decision on your purchase.

You have two basic options for purchasing an item through Fretboard Jungle. You can either purchase straight off the website, or make arrangements with us by dropping us a line on the contact form at the bottom of this page.

We offer free shipping domestically (Australia) for guitars and basses and accessories over $2000 AUD. We will ship amplifiers at a competitive rate. In person collection is also available by appointment only.

We use a trusted international shipping service to handle shipments all over the world. We provide tracking and contact details of the shipping provider so you can contact them directly should you have any questions regarding your shipment.

For our returns policy click here.

Items listed online can sell at any time. If you inquire about an Item/Items and it is sold to someone else before a deal has been agreed upon, the sale will go to that person. We will not attempt to negotiate with the purchaser if you have missed out. Out of respect for our consignors - offers that are too far from the asking price will not be considered. We encourage you to drop us an email if you have questions regarding any of our items.

For full terms and conditions, click here.

If you would like to ask about an item for sale, please contact us via the form below.